Service Note No.: C4247A-04
| Service Note: C4247A-04 |
 |
General Information
| Service note number: |
C4247A-04 |
| Short description: |
13.2, 13.3, 13.4, 13.5 Errors, Repeated jams under the toner cartridge |
| Supersedes: |
- |
Administrative Information
| Service note objective: |
Info only |
| Recommended action: |
Not applicable |
| Originating entity: |
4600 |
| Expiration date: |
|
| Service type: |
Not applicable |
| No of labor hours paid by div: |
0.000 |
| Cost of parts: |
Not applicable |
| Cost of travel: |
Not applicable |
| Service inventory: |
Not applicable |
| Used Parts: |
Not applicable |
Parts required:
| Model number |
Starting serial number |
Ending serial number |
Part number |
Quantity |
Description |
|
C4247A |
AAAA000000 |
ZZZZ999999 |
- |
0 |
- |
Detailed Service Note Content
C4247A-04
Service Note Number: C4247A-04
HP Model Number and Description
HP C4247A LaserJet 5000LE
Overview
Repeated paper jams at the Toner Cartridge caused by incomplete
seating of the Toner Cartridge.
Situation
It is possible to install the Toner Cartridge and not fully
engage the drive gear. This will cause repeated paper jams (13.2,
13.3, 13.4, 13.5 errors) at the Toner Cartridge.
Solution / Action
Ensure the drive side (left side) of the Toner Cartridge is fully
seated during installation. If the errors persist Replace the
Paper Feed Belt Assembly, RG5-3526-000CN.
14 October 1998
?1998 HEWLETT-PACKARD COMPANY
PRINTED IN U.S.A.
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